Here are the steps on how to remove a fake review from your Google Business Page:
- Go to your Google Business Profile.
- Click the Reviews tab.
- Find the review you want to report.
- Click the three vertical dots next to the review.
- Select Report review.
- Select the reason why you're reporting the review.
- Click Submit.
Google will review your report and take action if they find that the review violates their policies.
Here are some of the reasons why you can report a review:
- The review is spam or irrelevant.
- The review is offensive or contains hate speech.
- The review is not about your business.
- The review is from someone who is not a customer.
- The review is in exchange for something, such as a free product or service.
If you're unsure whether a review is fake, you can contact Google for help.
Here are some additional tips for dealing with fake reviews:
- Respond to the review professionally and politely.
- Do not engage in name-calling or insults.
- Point out the specific reasons why you believe the review is fake.
- Encourage other customers to leave reviews to help balance out the fake reviews.
You can also try to prevent fake reviews by:
- Asking customers to leave reviews only after they have used your business.
- Monitoring your reviews regularly for any suspicious activity.